FAQs
Is it safe to use every day?
Yes. The Therma Knee is designed for regular use. As with any heat or vibration device, if you have a medical condition or are unsure, we'd recommend checking with your doctor first.
How long does the battery last?
Up to 5 hours of use per full charge, depending on which settings you use. It charges via USB Type-C.
How long does it take to charge?
Simply plug it in with the included USB Type-C cable whenever it needs topping up.
What heat settings does it have?
Three levels: Low (105°F), Medium (120°F), and High (140°F), so you can choose the warmth that feels right for you.
Does it come with infrared and laser therapy?
Yes, the Therma Knee includes both infrared and laser modes alongside heat and vibration, giving you multiple ways to use it in one device.
Will it fit my knee?
The adjustable strap is designed to fit most adult knee sizes comfortably. If you're unsure, feel free to reach out to us before ordering.
How much does it weigh?
1.9 lb, light enough to wear comfortably while sitting, working, or relaxing.
Is it cordless?
Yes, completely. Once charged, there are no wires or cables needed to use it.
What's included with my order?
Your Therma Knee, the adjustable knee strap, a USB Type-C charging cable, and instructions.
What if it doesn't work for me?
We offer a 28 day money back guarantee. If you're not happy with your Therma Knee, simply return it within 28 days for a full refund.
How do I clean it?
Wipe the device down with a soft, slightly damp cloth. Avoid submerging it in water or using harsh cleaning products.
Where do you ship?
We ship worldwide
Still have questions?
Our support team is here to help!
Email us anytime at contact@newfik.com and we’ll do our best to assist you.